Terms and Conditions
Data Controller: Liljana Sulkaj
Registered Office: Via A. Volta 3, 26010 Robecco D’Oglio (CR), Italy
Partita IVA: 01846270195
Email: [email protected]
1. Scope of Services
Rever Organics provides a curated range of haircare and beauty products formulated with natural and botanical ingredients, with respect for people and the environment.
All items are available for purchase exclusively through our official e-commerce platform.
2. Ordering and Confirmation
Customers may browse products online, add them to their cart, and finalize purchases through our secure checkout system.
Once an order is completed, a confirmation email detailing the items purchased, pricing, and shipping information will be sent to the customer.
All orders are subject to availability and payment validation.
Rever Organics reserves the right to refuse or cancel orders in the event of suspected fraud, operational errors, or stock discrepancies.
3. Accepted Payment Methods
Payments may be made via major credit and debit cards, Skrill, and other certified online payment systems.
Transactions are processed through encrypted and secure gateways to ensure maximum data protection.
No payment information is stored on our servers and all handling complies with EU data protection legislation (GDPR).
4. Shipping and Delivery
We currently ship to Italy and European Union countries.
Estimated delivery times range from 3 to 7 business days following order confirmation.
Once dispatched, customers will receive an email containing tracking information.
Shipping fees and courier options are clearly displayed during checkout.
5. Right of Withdrawal
In accordance with Italian and EU consumer protection laws, customers may withdraw from their purchase within 14 days of receiving their order, without providing a justification.
To exercise this right, contact us at [email protected] and return the products unused, unopened, and in their original packaging.
Refunds are issued after returned items are received and verified by our team.
6. Returns and Refunds
If a product arrives damaged, defective, or incorrect, you may request a replacement or refund within 14 days of delivery.
If the issue is attributable to Rever Organics, we will cover all return shipping costs.
Refunds are processed using the original payment method within approximately 7–10 business days after inspection of returned goods.
7. Liability and Warranty
All Rever Organics products comply with European cosmetic safety regulations.
Rever Organics is not responsible for damages or adverse reactions resulting from improper use or failure to follow product guidelines.
Warranty coverage applies only to defective items as defined under applicable consumer protection laws.
8. Governing Law and Jurisdiction
These Terms and Conditions are governed by Italian law.
Any disputes related to this website, its services, or product purchases shall be resolved under the exclusive jurisdiction of the Court of Cremona (Italy).
