Privacy Policy

1. Data Controller

Controller: Liljana Sulkaj
Registered Office: Via A. Volta 3, 26010 Robecco D’Oglio (CR), Italy
Partita IVA: 01846270195
Email: [email protected]

2. Purpose of Data Processing

Rever Organics collects and processes personal data for the following purposes:

Managing customer accounts and fulfilling online orders
Processing payments, deliveries, and customer service inquiries
Sending marketing communications and promotional offers (only with prior consent)
Improving website performance and analyzing traffic

Personal data voluntarily submitted by users (e.g., via forms or email) will be used solely to fulfill these purposes and ensure a seamless shopping experience.

3. Legal Basis for Processing

Personal data processing is carried out based on:

Performance of a contract (order management, payments, delivery)
Compliance with legal obligations (accounting, taxation, invoicing)
Legitimate interest of the Data Controller (website functionality, fraud prevention)
User consent, where applicable (e.g., marketing communications)

4. Categories of Data Collected

Rever Organics may collect the following categories of personal data:

Full name
Shipping and billing address
Email address and telephone number
Payment information (securely managed by third-party service providers)
Purchase history and preferences
Information provided voluntarily through contact requests

Cookies and analytics tools may also be used to enhance usability, security, and site performance.

5. Data Retention Period

Personal data are retained only as long as needed for the purposes for which they were collected:

Order and account data: retained throughout the customer relationship and up to 10 years thereafter for legal compliance
Marketing data: retained until consent is withdrawn
Contact inquiries: retained only for the time necessary to manage the request

After these periods, data will be securely deleted or anonymized.

6. Data Sharing with Third Parties

Rever Organics does not sell or disclose personal data for commercial gain.

Data may be shared exclusively with third parties necessary for operating the e-commerce platform, including:

Web hosting and IT service providers
Payment processing partners
Courier and logistics operators
Marketing tools and communication systems (only with consent)

All service providers operate under confidentiality agreements and comply with GDPR regulations.

7. User Rights

Under Articles 15–22 of Regulation (EU) 2016/679 (GDPR), users have the right to:

Access their personal data
Request rectification or deletion of data
Restrict or object to processing
Withdraw consent at any time
Request data portability
Submit a complaint to the Supervisory Authority

All rights-related requests can be submitted to [email protected]

8. Data Security

Rever Organics adopts appropriate technical and organisational measures to ensure confidentiality, integrity, and availability of personal data.

The website operates on secure European-based servers and uses encrypted connections (HTTPS) with regular monitoring and protection systems.

9. Updates to This Policy

This Privacy Policy may be modified periodically to reflect legal, technological, or operational changes.
The most recent version will always be published on this page.